Refund and Return Policy
1. Digital Products
All products and services provided by ALL-IN-ONE DIGITAL SOLUTIONS LTD are digital products delivered electronically. Due to the intangible nature of digital products, we cannot accept returns or offer refunds once the product has been delivered or the service has started, except in the cases described below.
2. Right of Withdrawal
In accordance with applicable law, the customer acknowledges that the right of withdrawal does not apply to digital products once they have been delivered. By placing an order, the customer explicitly agrees to waive their right of withdrawal as soon as the delivery of the digital product begins.
3. Exceptional Refund Cases
While digital products are non-refundable once delivered, ALL-IN-ONE DIGITAL SOLUTIONS LTD may consider refunds in the following situations:
- Non-delivery of the product: If you have not received the product or service after the agreed delivery period (typically between 5 to 10 business days), you may request a full refund.
- Technical errors: If the delivered product has major technical errors that cannot be corrected within a reasonable timeframe, a partial or full refund may be considered.
- Obvious incompatibility: If a service or product is found to be entirely incompatible with your system, and this incompatibility was not specified at the time of purchase, we will assess the possibility of a refund.
4. Refund Request Procedure
If you believe you are entitled to a refund, please follow these steps:
- Contact our customer support at support@allinonedigitalsolutions.com with a clear explanation of the issue.
- Provide all relevant details, including your order number, purchase date, and a description of the problem.
- Our team will review your request within 5 business days and inform you of the decision.
5. Refund Processing Time
If a refund is approved, it will be processed using the same payment method as the original purchase. Refund times may vary depending on banking systems, but generally, refunds will be issued within 7 to 14 business days after approval.
6. Contact
For any questions regarding this refund and return policy, or to submit a refund request, please contact us: